Privacy Policy
Last Updated: 07.05.2025
Effective Date: 07.05.2025
1. Introduction
Welcome to WellQuest. This Privacy Policy explains how WellQuest srl ("WellQuest," "we," "us," or "our") collects, uses, and protects your personal information when you use our services, visit our website, interact with our social media profiles, or communicate with us.
We are committed to protecting your privacy and ensuring transparency about how we handle your data. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
2. Company Information
Data Controller: WellQuest srl
Address: Via Fedele Lampertico 6, 00191 Roma (RM), Italy
Contact Email for Privacy Inquiries: hello@wellquest.media
3. Information We Collect
We collect the following types of personal information:
Name: When you subscribe to our newsletter, join our waiting list, or participate in our community.
Email Address: To communicate with you, send newsletters, and provide updates about our services.
Usage Data: Information about how you interact with our website, social media platforms, and content. This may include your IP address, browser type, the pages you visit, time spent on pages, and other analytics data.
Cookie Data: Information stored by cookies and similar tracking technologies on your device. For more information, see our Cookie section below.
4. How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other services and events that we offer, similar to those that you have already inquired about or participated in, unless you have opted not to receive such information
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: You have given us consent to process your personal data for specific purposes, such as sending newsletters.
Legitimate Interests: Processing is necessary for our legitimate interests, such as managing our business operations, providing our services, and marketing our offerings, provided that your interests and fundamental rights do not override those interests.
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect and track information. We use the following types of cookies:
Essential Cookies: Necessary for the basic functionality of the website.
Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Targeting/Advertising Cookies: Used to track visitors across websites and display ads that are relevant and engaging for individual users.
You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our website.
7. Third-Party Services
We use the following third-party services to process your data:
Google Analytics: For website analytics and user behavior tracking
Meta and Google: For advertising and social media engagement
Substack: For newsletter and emails distribution
YouTube, Instagram, TikTok: For content hosting and social media engagement
These services may collect information sent by your browser as part of a web page request. Their use of your information is governed by their respective privacy policies.
8. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
With your consent
To our trusted third-party service providers who assist us in operating our website and services
To comply with legal obligations
To protect our rights, privacy, safety, or property
In connection with a business transfer (such as a merger or acquisition)
9. International Data Transfers
Currently, we do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will update this Privacy Policy and ensure appropriate safeguards are in place to protect your information.
10. Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: You can request deletion of your personal information under certain circumstances.
Right to Restrict Processing: You can request the restriction of processing of your personal information under certain circumstances.
Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: You can withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us at hello@wellquest.media.
11. Data Protection for Minors
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at hello@wellquest.media.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@wellquest.media
Address: Via Fedele Lampertico 6, 00191 Roma (RM), Italy